​ On-Line Application Hints & Tips 
 

Helpful Information

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1. Review Required Documents for Your project type

Determine project type and follow the instructions for that specific project before entering the on-line portal.   Each required document is explained and can be downloaded from the webpage for the specific project type. 

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2.Organize Your Documents
Save all documents in one location on your computer. Ensure each file has a unique name and is saved in PDF format.   There is a 16 MB limit per file.

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3.Prepare Before Starting the Application
Do not begin the application in the portal until you have all required materials ready. The system does not allow you to save a partial application—if you exit, you will need to start over.

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4.Uploading Additional Documents
The portal typically provides upload fields only for standard required documents. If you have additional materials specific to your project:

• Combine them with a related required document.

• Upload them as additional pages within that file.
  Example: If a complete plat map is required for your project but there’s no dedicated upload field, include it as extra pages within your site map file.

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5.Contractors and subcontractors

If a contractor or subcontractor does not show up in the drop down menu in the portal, it means they are new to our area  and need to create a contractor file with us OR they have not updated their credentials.  Please click to submit information:  Contractor Registration or Update Form

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6. browser type

Please use Chrome or Firefox.

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7.  VERY IMPORTANT-Confirmation

You will get an Application # in a POP UP WINDOW upon

a successful submission. All Croix, or the City/Village your

project is in, will contact you when your permit is ready or if

there are application questions.​​

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